Every family encounters challenges in life. Nebraska Families Collaborative partners with families and our community so that children and families can thrive together. Whether a family is struggling with behavioral issues, facing foster care or exploring adoption, we deliver these services to families with dignity and respect. And whatever the need, our society of nearly 50 local agencies is here to help.
Nebraska Families Collaborative is a private, nonprofit partnership of Nebraska-based organizations. We are contracted by the State of Nebraska to provide child welfare support to families in Douglas and Sarpy counties. After children enter the state welfare system, we engage with children and families to develop life plans that will:
- Build on child, family and community strengths so that all children and families are safe, healthy, and thriving.
- Foster communities with strong families in which children are safe and thriving.
- Support families’ voice and choice.
- Allow for dignity in all aspects of families’ lives.
- While all Nebraska Families Collaborative (NFC) staff members work hard to avoid conflict and offense when supporting children and families, there are times when children or families may have complaints about the support they receive. NFC requests that you first discuss your complaint with the NFC staff member who offended you and/or his supervisor. If you still feel your complaint has not been resolved after taking that step, you may file an official grievance with NFC.
Your Rights, Responsibilities, and Privacy Protection
We respect the privacy, confidentiality, rights and dignity of the children, youth and families that we serve. We are committed to complying with all federal and state laws in regards to the protection of all personal information, including all paper and electronic records.
If you are a youth, parent or guardian receiving our services as part of your involvement in the Nebraska child welfare system, it’s important for you to know that you have rights and responsibilities.
The following are your rights as it relates to working with Nebraska Families Collaborative:
- To be treated with respect and dignity.
- To not be discriminated against based on disability, age, race, sex, religion, ethnic origin, economic status or sexual orientation.
- To keep your private information and records confidential, including any health information on your children and/or family.
- To speak with your child’s caseworker as soon as possible after your child has become part of the child welfare or juvenile justice system.
- To ask any questions in regard to the case of your child.
- To ask for in-home services for support if your children are still in your home.
- To be present at all hearings/meetings about your child.
- To make a complaint or raise any concerns you might have.
- To actively participate in the development and implementation of the case plan.
- To be informed on the progress your child and family are making.
If Your Child Is Removed from Your Home
If your child is removed from your home, you have the right to the following (to the extent permitted by the court having jurisdiction):
- To know why your child is put in out-of-home placement.
- To know exactly what needs to happen for your child to return home.
- To suggest the names of family or friends who might care for your child.
- To develop a visitation plan and to visit and communicate with your child regularly.
- To be consulted about and make decisions about things such as your child’s health care, education and religion.
- To go with your child to medical and/or dental appointments.
- To be notified of any medical emergencies your child may have.
- To inform the NFC caseworker about any problems or concerns that you may have in regard to your child’s placement or any other concern in regard to your child’s care.
- To report to the child abuse hotline (800-652-1999) if you suspect your child is being abused or neglected by the current caretaker.
The following are your responsibilities as it relates to working with Nebraska Families Collaborative:
- To participate in creating your family and child’s service plan.
- To keep appointment and meeting times and to share important information about your child so that service plans can be developed.
- To visit, communicate and participate in your child’s care as agreed in the plan.
- To communicate any concerns that you have to your caseworker or your lawyer.
File a Grievance
A grievance is a written report that you submit to NFC expressing a complaint. Anyone can file a grievance, including youth, family members, NFC network providers or any other stakeholder (person, agency, group or organization that has an interest in Nebraska youth and their families).
While all Nebraska Families Collaborative (NFC) staff members work hard to avoid conflict and offense when supporting children and families, there are times when children or families may have complaints about the support they receive. NFC requests that you first discuss your complaint with the NFC staff member who offended you and/or his supervisor. If you still feel your complaint has not been resolved after taking that step, you may file an official grievance with NFC.
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